Master your information at one place
Build a strong base of information on which you can establish your business and support. You can now have your know-how in one place – available to selected users.
Do you often solve similar problems or work procedures? Thanks to Knowledge Base you can save a lot of time while searching and implementing them – your employees can rely on verified information. Record standard solutions, known bugs and mistakes, managing processes, inventions, ideas, suggestions and many more.
Distribute and publish selected information organized way by making the Knowledge base partly accessible.
Main properties of Knowledge base
Knowledge base (in short KB) records in hierarchy : Knowledge – Solutions – Comments to Solutions
Linking of C-Desk fulfillments with knowledges of the Knowledge Base
Linking knowledges directly to customers
Key words for sorting and searching
Full-text online searching in the whole database
Searching according to the last change, author, assigned customer
An option to share selected knowledges with solutions for your customers
Management of access to records for operators and customer accounts
HTML editor with support for inserting images also by the function Copy + Paste (in Mozilla Firefox)
What is CDESK?
Download PDF brochure that summarises features and benefits of CDESK.
Contact us and get 30 days free trial access to all features. Discover the convincing value over the competition - if there's any.
We offer you an opportunity to make your business more attractive and competitive. The tool, which will surprise you with its simplicity and complexity.
See the demonstrations of CDESK environment to gain an idea how it looks and feel. Fresh interface loaded with functions - still not decided?