Operators in particular use to receive e-mails in Outlook containing important information from which they need to create requests, tasks or add a discussion post to the request. Do it in a few clicks with CDESK Outlook Plugin!
CDESK Outlook Plugin allows you to create requests, tasks and discussion posts directly from the email in Microsoft Outlook Plugin. This component is not limited to one CDESK account and can be connected to multiple CDESK accounts at once.
Not only you can use Outlook Plugin to create new entries, but you can also check the overview of all entries belonging to the given e-mail. This will give you the idea of what is already assigned and what is not yet.