New versions

Your satisfaction is also ours, so CDESK is constantly
improved based on your requirements.
Here you will find out what changes and improvements the new versions bring.
Handy Asset Management module, launch of the new generation CDESK mobile app, account creation via Google authentication
October17
Handy Asset Management module, launch of the new generation CDESK mobile app, account creation via Google authentication
In version 3.2.4 we bring a completely new Asset Management with inventories via mobile phone. We also released the first version of the next generation CDESK Pro mobile app, brought self-service account creation for your customers and enabled Google account login.
Quickly view calls and requests already during VoIP call, one-click completion of work orders, improvements in calendar
July30
Quickly view calls and requests already during VoIP call, one-click completion of work orders, improvements in calendar
Button for quick completion of work orders, in VoIP module a window displaying pending calls and caller requests, avatars and colour of type displayed for requests in the calendar, 1-week view by source added, etc.
Infobox in record detail, adjustable column widths, XLSX exports in more modules
June5
Infobox in record detail, adjustable column widths, XLSX exports in more modules
Version 3.2.2 includes an infobox displaying the most important information from the open record, you can now set your own column widths, XLSX exports have been added to requests, fulfilments, configuration items, projects, project deals and subcontracts.
Automated sending of reports, deadline reminders on configuration items, simple filter in tasks
May5
Automated sending of reports, deadline reminders on configuration items, simple filter in tasks
In version 3.2.1 we added a new way to create reports for automatic emailing, important deadlines on configuration items will be reminded by a new reminder tool, work in the task list will be easier with a simple filter, etc.
Receiving calls in CDESK, custom printing forms from requests/fulfilments and many other functions
March24
Receiving calls in CDESK, custom printing forms from requests/fulfilments and many other functions
Since version 3.2.0, it is possible to receive and process calls in CDESK, create your own forms from requests and fulfillment...
New functionality Device Repair, Gantt charts for projects, automation of fulfilments in regular requests
January26
New functionality Device Repair, Gantt charts for projects, automation of fulfilments in regular requests
Device repair for one-off repairs, project progress in graphical Gantt charts, project documentation and project log to simplify project management...
Custom request statuses, new module for document registration, fulfilment approval and many other features
November10
Custom request statuses, new module for document registration, fulfilment approval and many other features
Since this version 3.1.12 you can define your own request status, approve fulfilments, invoice fulfilments according to approvals, enjoy a summary economic overview of all project deals, etc.
Completion of approval details, easily accessible information about leaves, and much more
September21
Completion of approval details, easily accessible information about leaves, and much more
Possible to request approval data directly in the approval process, information on leaves displayed in the calendar and on the main bar, convenient bulk sending of invoices and listing of jobs
We have a new design of the request list, we have added the number of records in the saved filters, as well as thumbnails in the database
July10
We have a new design of the request list, we have added the number of records in the saved filters, as well as thumbnails in the database
Version 3.1.10 comes with an improved list of requests, all company information is on one tab, record counts are displayed in the saved filter, Czech companies can pay via QR code, items in the configuration database have thumbnails, etc.
Introduction to the new Projects module, approvals for requests in progress, further simplification in the catalogue of requests
June5
Introduction to the new Projects module, approvals for requests in progress, further simplification in the catalogue of requests
Version 3.1.9 comes with a new module for economic project management, approvals can be requested while the request is in progress, more flexible assignment of companies to tiles in the catalogue of requests, etc.
New Balance of Requests widget, sensitive attachments in requests, supervisor approval and other new features
April12
New Balance of Requests widget, sensitive attachments in requests, supervisor approval and other new features
In version 3.1.8 we bring a graphical representation of the increase and decrease of open requests in assignees, increased protection of attachments, supervisor approval in multiple modules, additional features in the list of deals...
Improvements in Invoicing, New Protocols Module, New Functions for Additional Properties
February17
Improvements in Invoicing, New Protocols Module, New Functions for Additional Properties
Version 3.1.6 brings many useful features to CDESK. Invoicing has been improved, a new Protocols module has been added, as well as new functions to additional properties...
Are you looking for a comprehensive Service Desk? CDESK is the solution!

As the company grows, the organization can become chaotic at some point. The company grows rapidly and people in the management can no longer keep everything in their heads, as new deals eclipse the importance of older promises and solutions. The effort to tackle this problem resulted in the programming of a prototype CDESK solution, which was designed to bring order to competencies and the work in progress.

CDESK Slovak Squash Championship 2019

Again, CDESK was the general partner of the Slovak Squash Championship. Great atmosphere, excellent sport performances and a rich accompanying program enjoyed the visitors of CDESK Squash Championship 2019, which took place on an attractive glass court in the Bory Mall Shopping Center, from 13th to 16th March 2019.    

CDESK is ready for GDPR

CDESK allows you to work with personal data in compliance with the EU regulation known as GDPR (General Data Protection Regulation), effective from May 25, 2018. The new generation CDESK 3.xx includes features that effectively help in solving GDPR issues CDESK features that help with GDPR   CDESK 3.0 – an overview of features related to GDPR:...