What’s new in CDESK 3.0.184
17. November 2020
In the version 3.0.184, a new tab Note for Assignees (internal discussion) has been added to work orders.
New versions
Your satisfaction is also ours, so CDESK is constantly
improved based on your requirements.
Here you will find out what changes and improvements the new versions bring.
improved based on your requirements.
Here you will find out what changes and improvements the new versions bring.
Simplified access to CDESK, new role in approval, improved tag management for multiple modules, custom request number series
Easier access to CDESK via Microsoft Entra ID, new role “Requester Supervisor” in the approval process, ability to create separate number series with your own prefix, new tag management interface for Requests, Tasks, Orders and Projects.
New central search, first version of the Kanban tile module, borrowing records, process automation via scripts
Simplified CDESK search via top bar by keyword, first version of "Kanban" tile view, Borrowings to track borrowed corporate assets, new email setup via web, documentation to automate missing processes via scripts.
Handy Asset Management module, launch of the new generation CDESK mobile app, account creation via Google authentication
In version 3.2.4 we bring a completely new Asset Management with inventories via mobile phone. We also released the first version of the next generation CDESK Pro mobile app, brought self-service account creation for your customers and enabled Google account login.
Quickly view calls and requests already during VoIP call, one-click completion of work orders, improvements in calendar
Button for quick completion of work orders, in VoIP module a window displaying pending calls and caller requests, avatars and colour of type displayed for requests in the calendar, 1-week view by source added, etc.
Infobox in record detail, adjustable column widths, XLSX exports in more modules
Version 3.2.2 includes an infobox displaying the most important information from the open record, you can now set your own column widths, XLSX exports have been added to requests, fulfilments, configuration items, projects, project deals and subcontracts.
Automated sending of reports, deadline reminders on configuration items, simple filter in tasks
In version 3.2.1 we added a new way to create reports for automatic emailing, important deadlines on configuration items will be reminded by a new reminder tool, work in the task list will be easier with a simple filter, etc.
Receiving calls in CDESK, custom printing forms from requests/fulfilments and many other functions
Since version 3.2.0, it is possible to receive and process calls in CDESK, create your own forms from requests and fulfillment...
New functionality Device Repair, Gantt charts for projects, automation of fulfilments in regular requests
Device repair for one-off repairs, project progress in graphical Gantt charts, project documentation and project log to simplify project management...
Custom request statuses, new module for document registration, fulfilment approval and many other features
Since this version 3.1.12 you can define your own request status, approve fulfilments, invoice fulfilments according to approvals, enjoy a summary economic overview of all project deals, etc.
Completion of approval details, easily accessible information about leaves, and much more
Possible to request approval data directly in the approval process, information on leaves displayed in the calendar and on the main bar, convenient bulk sending of invoices and listing of jobs
We have a new design of the request list, we have added the number of records in the saved filters, as well as thumbnails in the database
Version 3.1.10 comes with an improved list of requests, all company information is on one tab, record counts are displayed in the saved filter, Czech companies can pay via QR code, items in the configuration database have thumbnails, etc.
Introduction to the new Projects module, approvals for requests in progress, further simplification in the catalogue of requests
Version 3.1.9 comes with a new module for economic project management, approvals can be requested while the request is in progress, more flexible assignment of companies to tiles in the catalogue of requests, etc.
What’s new in CDESK 3.0.182
21. July 2020
Version 3.0.182 introduces avatars and many other new features. TOP new features – July 21, 2020 Avatars Thanks to the new function of avatar selection, your CDESK can be more personalized. You can choose from template avatars in your account settings or use your own photo. Avatars increase the clarity of discussions in requests. They are...
What’s new in CDESK 3.0.181
22. June 2020
Version 3.0.181 improves working with invoices, brings history of changes to offers and more. TOP new features – June 22, 2020 Report of the invoice attachment When issuing an invoice, it is now possible to generate an XLS report of the invoice attachment. Editing an issued invoice The new version of CDESK also brought other possibilities of...
What’s new in CDESK 3.0.179
11. May 2020
Verzia 3.0.179 introduces fast completion of requests. TOP novinky – 11. máj 2020 Fast completion of requests The version 3.0.179 introduces a feature of fast completion that simplifies handling requests. When it is turned on in the Global Settings, a button to complete the request will appear in the request. The quick completion allows for...
What’s new in CDESK 3.0.177
31. March 2020
Version 3.0.177 introduces new interactive service forms, better invoicing, testing of requests by customers and much more. TOP updates – March 31, 2020 Interactive forms – service protocols With this version, CDESK obtains interactive forms according to your requirements and habits from service interventions. Interactive forms replace the paper form of records from services where the...
What’s new in CDESK 3.0.175
28. February 2020
Version 3.0.175 introduces a new generation of Offers module and useful updates in Requests and Fulfillments. TOP Updates Request Weight The Version 3.0.175 introduces a new function for requests – Request Weight. It is a numeric value that you enter when creating a request. Subsequently, requests in the list are ranked from highest to lowest weight....
What’s new in CDESK 3.0.172
27. January 2020
Version 3.0.172 improves Address Book, Requests, Work Orders, CMDB, Reports and more. TOP Updates Request interconnecting The Requests module is updated on numerous places in the 3.0.172 Version. One of them is interconnecting of requests. A new bookmark Related Requests was added into the request form. You can attach an already existing request to a request...
CDESK functions you have waited for
2. June 2016
In the development of CDESK, we got to the next level and thus draw attention to new possibilities how to use CDESK Download our mobile app on Google Play for free and you can start using CDESK Servicedesk wherever you are, even when you are offline. We bring you as well CDESK CRM, which...