- TOP NEWS
- New Central Keyword Search
- Kanban – New Tile View for Requests, Tasks, Work Orders
- Loans – New Functionality for Managing Device Borrowing
- Email Receiving and Sending Settings via MS GraphAPI, IMAP, SMTP through GUI
- Process Automation through External Scripts
- Requests
- Fixing Automatic Recipient Suggestion in Request Discussions
- Text Translations within Text Editor and Discussions (via MS Azure)
- Selecting CI Items Based on Condition in Regular Requests
- Locked XLSX Export of Requests for Customer (Other) Accounts with Restricted Column Selection
- Modification of Attachment Sending Logic in Notifications – Within Discussion (Notifications under Requests)
- New Fields in Request Template: Who Requests and For Whom Requests
- Expansion of Connection Between Two CDESK Environments – CDESK Connector
- CDESK Connector – Modifications for Term Selection and Deleted Request Display
- CDESK Connector – Creating Requests from Catalog
- CDESK Connector – Displaying Alternate Solution Term (if available)
- CDESK Connector – Display Log with (Non)Acceptance of Request in Connected CDESK in Source CDESK
- Fulfillments
- Option to Preselect Binding When Entering New Fulfillment
- Binding Selection for Fulfillment by Free Search
- Option to Preselect Column List for Solvers and Other Accounts Including Column Locking and Direct XLSX Export
- Creating Internal Fulfillment Directly When Creating Billing Fulfillment
- Option to Filter/Export Internal Fulfillments (Un)Linked to Billing
- Added Export of Fulfillments from Project
- Total Transportation from Internal Fulfillments Shown in Fulfillment List
- Projects and Billing
- Option to Invoice Flat Rate in Advance
- Directory
- Added Search in Extended Filter by User Fields
- Asset Management
- Generating Acceptance Protocols to PDF
- Configuration Database (CMDB)
- Using Technical/Administrative Solver According to CI Type
- Displaying User Fields in Tooltip for User-Defined Fields of Binding Type + Modal Window to Display Linked Item Information
- Allow Selection of CI Items in Operations and Location Categories in Requests/Fulfillments/Work Orders
- Omnichannel VoIP
- Deletion of Unhandled Calls Queue
Basic list of news for version 3.2.5
29. November 2024