Basic list of news for version 3.2.5

29. November 2024
  • TOP NEWS
    • New Central Keyword Search
    • Kanban – New Tile View for Requests, Tasks, Work Orders
    • Loans – New Functionality for Managing Device Borrowing
    • Email Receiving and Sending Settings via MS GraphAPI, IMAP, SMTP through GUI
    • Process Automation through External Scripts
  • Requests
    • Fixing Automatic Recipient Suggestion in Request Discussions
    • Text Translations within Text Editor and Discussions (via MS Azure)
    • Selecting CI Items Based on Condition in Regular Requests
    • Locked XLSX Export of Requests for Customer (Other) Accounts with Restricted Column Selection
    • Modification of Attachment Sending Logic in Notifications – Within Discussion (Notifications under Requests)
    • New Fields in Request Template: Who Requests and For Whom Requests
  • Expansion of Connection Between Two CDESK Environments – CDESK Connector
    • CDESK Connector – Modifications for Term Selection and Deleted Request Display
    • CDESK Connector – Creating Requests from Catalog
    • CDESK Connector – Displaying Alternate Solution Term (if available)
    • CDESK Connector – Display Log with (Non)Acceptance of Request in Connected CDESK in Source CDESK
  • Fulfillments
    • Option to Preselect Binding When Entering New Fulfillment
    • Binding Selection for Fulfillment by Free Search
    • Option to Preselect Column List for Solvers and Other Accounts Including Column Locking and Direct XLSX Export
    • Creating Internal Fulfillment Directly When Creating Billing Fulfillment
    • Option to Filter/Export Internal Fulfillments (Un)Linked to Billing
    • Added Export of Fulfillments from Project
    • Total Transportation from Internal Fulfillments Shown in Fulfillment List
  • Projects and Billing
    • Option to Invoice Flat Rate in Advance
  • Directory
    • Added Search in Extended Filter by User Fields
  • Asset Management
    • Generating Acceptance Protocols to PDF
  • Configuration Database (CMDB)
    • Using Technical/Administrative Solver According to CI Type
    • Displaying User Fields in Tooltip for User-Defined Fields of Binding Type + Modal Window to Display Linked Item Information
    • Allow Selection of CI Items in Operations and Location Categories in Requests/Fulfillments/Work Orders
  • Omnichannel VoIP
    • Deletion of Unhandled Calls Queue

The full text of the updates will be available in a few days.